Good Customer Service

For those of you that don't know this about me, I have a sunglasses fetish. It has gotten a little better over the years but it still exists. My all time favorite sunglasses were made by Hoven. These sunglasses mysteriously disappeared several years ago. Hoven has since stopped making this particular model and I have been unable to find another pair like it. A few days ago, after searching the internet high and low, I sent a desperate email to people at Hoven Vision. They confirmed that they still had a small inventory of the sunglasses I have been seeking and could send some my way. I am really excited. Thank you, Hoven. You now have a life-long customer.

Good customer service experiences like this are rare these days. Typically it is torture for me to try to accomplish even the smallest task with most businesses. I especially abhor those automated systems that are supposed to understand what you're saying. A few minutes on the phone with that and I usually turn into "The Hulk." Today was an exception. Thank you to all the businesses out there who keep their customers happy by providing timely and efficient services.

Me sportin my Hoven shades and a lot more hair back in 2006.

Hoven makes stylish and durable sunglasses at prices that won't break the bank. Check em out.
http://www.hovenvision.com/blog/sunglasses/all/